Shipping policy

Shipping Policy

Shipping Policy – moodely.shop

At moodely.shop, we are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.

Shipping Time

Estimated delivery times are:

United States: 5–10 business days
Canada: 6–12 business days
Europe: 5–10 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs procedures, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the customer's location and selected shipping method. Promotional free shipping offers, when available, will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, moodely.shop cannot guarantee replacement or refund once the order has been shipped.

Delayed or Lost Packages

If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to investigate the issue and assist you in finding a solution.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.